Behavioral Healthcare | Mediex Health
Accepting insurance plans in MA & RI and Self-Pay in all other states

Receive Expert Behavioral Health Care from the Comfort of Your Home

Evidence-based treatment for addiction, eating disorders, and behavioral concerns with licensed specialists

Why Choose Mediex For Behavioral Health Care?

At Mediex, we understand that seeking help for behavioral health concerns takes courage. Our compassionate team provides comprehensive, evidence-based care through secure telehealth services, making professional support accessible wherever you are.

Specialized Expertise in Behavioral Disorders

Our board-certified specialists have extensive training in addiction medicine, eating disorders, and behavioral health conditions. We stay current with the latest evidence-based treatment approaches to provide you with the most effective care.

Judgment-Free, Compassionate Care

Every patient deserves to be treated with dignity and respect. We provide a safe, supportive environment where you can openly discuss your challenges without fear of judgment or stigma.

Integrated Care Coordination

We collaborate with your existing healthcare providers, therapists, and support systems to ensure coordinated care. Our team works together to develop a treatment plan that addresses all aspects of your health and wellbeing.

Support for Individuals & Families

Behavioral health conditions affect the entire family. We offer family therapy and support services to help your loved ones understand your journey and provide meaningful support during recovery.

Flexible Telehealth Access

Receive professional behavioral health care from anywhere with internet access. Our telehealth platform eliminates barriers like transportation, scheduling conflicts, and geographical limitations, making treatment more accessible and convenient.

Conditions We Treat

Mediex provides specialized treatment for a comprehensive range of behavioral health conditions:

Our Behavioral Health Telehealth Services

Addiction Treatment Services
  • Comprehensive virtual addiction assessments
  • Personalized relapse prevention planning
  • Ongoing recovery coaching and support
  • Medication-Assisted Treatment (MAT) for opioid and alcohol use disorders

Eating Disorder Treatment
  • Nutritional counseling coordination with registered dietitians
  • Specialized behavioral therapy for eating disorders
  • Family-Based Therapy (FBT) delivered online
  • Recovery monitoring and ongoing support

Behavioral Therapy Services
  • Dialectical Behavior Therapy (DBT) for emotional regulation
  • Motivational Interviewing to enhance change readiness
  • Cognitive Behavioral Therapy (CBT) for addictions
  • Harm reduction counseling
  • Family therapy and support services

Psychiatric Services for Behavioral Health
  • Medication management for co-occurring disorders
  • Comprehensive psychiatric evaluations
  • Individualized treatment plan development
Our Behavioral Health Telehealth Services

Treatment Approaches We Use

Mediex utilizes proven, evidence-based treatment methods that have demonstrated effectiveness in behavioral health care:

Evidence-Based Therapies
We employ scientifically-validated therapeutic approaches including:

  • Cognitive Behavioral Therapy (CBT)
  • Dialectical Behavior Therapy (DBT)
  • Motivational Interviewing
  • Acceptance and Commitment Therapy (ACT)

Pricing & Insurance

We believe everyone deserves access to quality behavioral health care. Mediex offers transparent pricing and works with most major insurance providers to make treatment affordable and accessible.

Insurance Coverage
We accept most major insurance plans including:

  • PPO plans from major carriers
  • Medicare and Medicaid (in participating states)
  • Employee Assistance Programs (EAP)
  • Out-of-network benefits

Contact our care team to verify your coverage and understand your copay, deductible, and out-of-pocket costs before your first appointment.

Self-Pay Options
For those without insurance or who prefer to pay out-of-pocket, we offer:

  • Transparent, upfront pricing with no hidden fees
  • Competitive rates for all services
  • Flexible payment plans available
  • Superbills for insurance reimbursement
pricing and insurance

How Behavioral Health Telehealth Works

Getting started with Mediex behavioral health services is simple and straightforward:

Step 1: Confidential Assessment
Complete a brief, private intake form about your concerns and goals. This helps us understand your needs and match you with the right specialist. Your information is completely confidential.
Step 2: Match with a Specialist
We connect you with a board-certified provider experienced in your specific needs. Our specialists are licensed professionals with expertise in substance use disorders, eating disorders, behavioral addictions, and co-occurring conditions.
Step 3: Schedule Your First Session
Choose a convenient time for your secure video consultation. We offer flexible scheduling including evening and weekend appointments to accommodate your lifestyle and commitments.
Step 4: Begin Personalized Treatment
Receive evidence-based care with ongoing support and follow-up. Your provider will develop a personalized treatment plan tailored to your unique situation, goals, and challenges. We're with you every step of your recovery journey.

Frequently Asked Questions

How does online behavioral health treatment work?

Online behavioral health treatment is delivered through secure video conferencing from the comfort and privacy of your home. You'll meet with licensed specialists who provide the same high-quality care you'd receive in person, but with greater convenience and accessibility. All you need is a smartphone, tablet, or computer with internet access.

Is telehealth effective for addiction and eating disorders?

Yes. Research shows that telehealth behavioral health services are just as effective as in-person treatment for most conditions. Many patients find virtual care more accessible and comfortable, which can actually improve treatment outcomes. Telehealth eliminates barriers like transportation, reduces stigma, and makes it easier to maintain consistent attendance.

Do you prescribe medication for substance use disorders?

Yes. Our board-certified physicians can prescribe FDA-approved medications for substance use disorders, including Medication-Assisted Treatment (MAT) for opioid and alcohol addiction. We also provide medication management for co-occurring mental health conditions that may accompany substance use disorders.

How confidential are my sessions?

Your privacy is completely protected. Your health information is never shared without your written consent, except in rare circumstances required by law (such as imminent danger to self or others). Our providers adhere to strict confidentiality standards.

Can family members participate in treatment?

Absolutely. We encourage family involvement when appropriate and offer family therapy sessions. Family participation can significantly enhance treatment outcomes. We also provide education and support services to help family members understand behavioral health conditions and learn how to provide effective support.

What if I need a higher level of care?

If your provider determines you need more intensive treatment such as inpatient rehabilitation, partial hospitalization, or intensive outpatient programs, we'll help coordinate appropriate referrals to quality treatment facilities. We remain involved in your care during transitions and can provide ongoing support after you complete higher-level programs.

Do you offer crisis support?

While our telehealth platform is not designed for emergency crisis intervention, we can help you develop a crisis plan and connect you with appropriate emergency resources. If you're experiencing a mental health emergency, please call 988 (Suicide and Crisis Lifeline) or go to your nearest emergency room.

How long does treatment typically last?

Treatment duration varies based on individual needs and goals. Some patients benefit from short-term focused interventions (8-12 weeks), while others require longer-term care for chronic or complex conditions. Your provider will work with you to develop a timeline that supports your recovery goals, with flexibility to adjust as needed.

Do you accept insurance for behavioral health services?

Yes, we accept most major insurance plans. Coverage and out-of-pocket costs vary by plan. Our team will verify your benefits and explain your coverage before your first appointment. We also offer affordable self-pay options and flexible payment plans for those without insurance or who prefer to pay privately.

What happens if I relapse during treatment?

Relapse is often part of the recovery process, not a failure. If you experience a relapse, we'll work with you to understand what happened, adjust your treatment plan, and reinforce strategies for moving forward. Our judgment-free approach means you can be honest about setbacks so we can provide the support you need to get back on track.

Ready To Start Your Recovery Journey?

Take the first step toward healing and recovery today. Our compassionate team is ready to support you with expert, evidence-based behavioral health care from the comfort and privacy of your home.