Accepting insurance plans in MA & RI and Self-Pay in all other states
Mediex makes healthcare simple, secure, and accessible. how our telemedicine services work, what you’ll need to get started, and answers to common questions so you feel confident about your care.
Accessing secure online healthcare is simple. You’ll need:
A smartphone, tablet, or laptop with camera and microphone.
A stable, secure internet connection.
An updated web browser (Chrome, Safari, Firefox, or Edge).
A private, well-lit space for your appointment.
Our support team can guide you through setup before your first visit.
Yes. All sessions are delivered via HIPAA compliant telehealth platforms to protect your privacy.
Most major insurance plans are accepted. Verify your coverage before booking.
We’ll help you troubleshoot or reschedule to ensure a smooth experience.
We prioritize ongoing care by letting you see the same provider for your virtual doctor consultations, so you receive consistent and trusted treatment over time.
Yes. Most major insurance providers cover our telemedicine services, and our team can help you verify your benefits before booking.
