Accepting Insurance Plans & Self Pay
Accepting insurance plans in MA & RI and Self-Pay in all other states
Accessible Virtual Care for Seniors, Chronic Condition Support, and Family Coordination
At Mediex, we understand that getting quality healthcare shouldn’t require leaving the comfort of home. Our telehealth for seniors services connect older adults with licensed US providers through secure, easy-to-use virtual consultations. Whether you’re managing chronic conditions, need medication refills, or seeking mental health support, our online doctor for elderly patients delivers personalized care that fits your needs.
Book a Telehealth Visit | Talk to a Care Coordinator 24/7
Senior telehealth, also known as virtual elder care services, provides comprehensive healthcare to older adults through secure video or phone consultations. Rather than traveling to a clinic or waiting in a busy waiting room, seniors can connect with board-certified healthcare providers from the comfort and safety of their own homes.
Mediex’s telehealth services are designed for:
Our remote senior health care platform combines modern technology with compassionate, patient-centered care:
Mediex provides comprehensive care for a wide range of health concerns affecting seniors:
Mental health is just as important as physical health. Our licensed therapists and psychiatrists provide compassionate support for:
Getting started with Mediex’s telehealth services is simple:
Perfect for seniors with mobility challenges, transportation limitations, or those living in rural areas. Receive expert medical care without leaving home.
Avoid long waits at clinics. Virtual appointments typically have shorter wait times, and urgent care is often available same-day or next-day.
Include caregivers in sessions easily. Family members can join from anywhere to stay informed about treatment plans and provide better support.
Lower costs compared to in-person visits. Most insurance plans, including Medicare, now cover telehealth services. Self-pay options are also available at transparent rates.
HIPAA-compliant platform with a simple interface designed for seniors. No technical expertise required—just a phone, tablet, or computer with internet access.
See the same provider for ongoing appointments, building a trusted relationship that leads to better health outcomes and personalized care.
Mediex’s telehealth platform is designed to serve a diverse range of seniors and their caregivers:
Seniors living independently who want convenient access to healthcare
Seniors managing multiple chronic illnesses
Rural seniors without easy access to specialists or healthcare facilities
Homebound older adults with mobility challenges or chronic conditions
Alzheimer's and dementia patients and their caregivers
Nursing home and assisted living residents requiring medical attention
Family caregivers seeking guidance, support, and coordination of care
Mediex works with most major insurance providers to make telehealth accessible and affordable for seniors:
We accept insurance plans in Massachusetts and Rhode Island, with self-pay options available in all other states. Telehealth visits are often covered at the same rate as in-person visits, making virtual care an affordable alternative.
Many Medicare Advantage plans and traditional Medicare now cover telehealth services. We can help verify your benefits before your first appointment.
Most private insurance carriers cover virtual healthcare visits. Our team will work with your insurance provider to maximize your benefits.
For those without insurance or seeking self-pay options, we offer transparent, affordable pricing with no hidden fees. Contact us to learn more about our cash-pay rates.
We believe virtual mental health services should be accessible to everyone. Our transparent pricing includes:
Affordable virtual mental health services starting at $120/session
We accept most major insurance plans for our virtual mental health services:
Coverage varies by plan. Most patients pay only their standard co-pay for virtual mental health services.
Yes, telehealth is completely safe. Mediex uses HIPAA-compliant technology to protect your privacy and health information. Our platform is secure, encrypted, and designed to meet the highest healthcare standards.
No special equipment is required. Telehealth visits can be conducted using a smartphone, tablet, or computer with internet access. If video isn't possible, phone consultations are also available and provide the same quality of care.
Absolutely. We encourage family members and caregivers to participate in appointments. Having caregivers present helps ensure everyone understands the treatment plan and can coordinate care effectively.
Many Medicare plans, including Medicare Advantage, now cover telehealth services. Coverage varies by plan, so we recommend verifying your specific benefits. Our team can help with insurance verification before your appointment.
Yes, telehealth is highly effective for managing chronic conditions such as diabetes, hypertension, heart disease, and COPD. Remote patient monitoring, regular virtual check-ins, and medication management can all be done virtually, providing consistent care and early intervention when needed.
We understand that not all seniors are comfortable with technology. Our care coordinators are available 24/7 to walk you through the process step-by-step. We also offer phone consultations for those who prefer not to use video.
While telehealth can address most healthcare needs, some situations require in-person care. If your provider determines that a physical examination or procedure is necessary, they will coordinate a referral to an appropriate in-person facility.
Yes. Continuity of care is important, especially for seniors managing chronic conditions. Mediex allows you to see the same provider for ongoing appointments, building a trusted relationship and ensuring personalized, consistent care.
At Mediex, we believe every senior deserves accessible, compassionate healthcare. Our telehealth for seniors services bring expert medical care directly to you—whether you're managing chronic conditions, need mental health support, or simply want convenient access to quality providers.
Your health deserves the right care at the right time.
