Accepting Insurance Plans & Self Pay
Accepting insurance plans in MA & RI and Self-Pay in all other states
These Terms and Conditions (“Terms and Conditions”) form a legal agreement between Mediex Health and you, the individual (“you” and “your”) concerning your access to and use of the various services offered through the Website and any other website or online service that Mediex Health operates (as defined below). Use of any of the Websites or Platforms constitutes your acceptance of these Terms and Conditions and the Privacy Policy.
Mediex Health makes certain telehealth related information available to you and/or facilitates your access to telemedicine and expert medical services (“Mediex Health Services”). Mediex Health owns and operates various publicly available websites, including without limitation, , , , https://mediex.health/ (collectively, “Websites”) that require you to create an account in order to use a Mediex Health Service (collectively, “Platforms”).
By using the Websites and/or the Platforms, you agree to these Terms and Conditions. If you do not agree to these Terms and Conditions, you should immediately suspend all use of and access to all of the Websites and Platforms. At any time, we may change these Terms or modify any features of the Services. The most current version of the Terms can be viewed by clicking on the “Terms and Conditions” link.
Mediex Health Services are not for emergency medical needs. If you have a medical emergency, call 9-1-1 immediately.
Mediex Health grants you a limited, non-exclusive, non-sublicensable, revocable, non-transferable license to use the Platforms through remote connectivity in accordance with these Terms and Conditions. In order to use the Platforms, you will be asked to register an account and create login information, including without limitation, username and passwords. You must protect your login information that you use to access the Platforms and you must not disclose this information to anyone. You must immediately notify Mediex Health of any unauthorized use of your user account or of any other breach of security that you become aware of involving and relating to the Platforms by sending an email to privacy@mediex.health.
Your access and use of the Websites and/or Platforms will be terminated if you violate these Terms and Conditions. Mediex Health may, in its sole discretion, terminate your access to the Websites and/or Platforms, or any portion thereof, for any reason without prior notice.
Mediex Health is not an insurance provider. Mediex Health’s role is limited to making information available to you and/or improve your access to telemedicine and medical services. Mediex Health is independent from healthcare providers who will be providing such telemedicine services to you through the Platform and is not responsible for such healthcare providers’ acts, omissions or for any content of the communications made by them. All of the Providers are independent of Mediex Health, and Providers use the Services to communicate with you. Any information or advice received from a Provider comes from the Provider, and not from Mediex Health. Mediex Health does not engage in the practice of medicine or provide any other health services.
Access to the Website and the information contained therein is provided “as is” and “as available” without any warranty of any kind, express or implied. Mediex Health does not warrant the accuracy, completeness or timeliness of the materials on this website and to the fullest extent permissible pursuant to applicable law. Mediex Health disclaims all warranties of any kind, either express or implied, including but not limited to any implied warranties of title, merchantability, fitness for a particular purpose or non-infringement, with respect to any information acquired through the website. Mediex Health does not warrant that access to the website will be uninterrupted or error-free, or that defects, if any, will be corrected; nor does Mediex Health make any representations about the accuracy, reliability, currency, quality, completeness, usefulness, performance, security, legality or suitability of the website or any of the information contained therein. You expressly agree that your use of the website and your reliance upon any of its contents is at your sole risk.
By registering on the Platforms, you represent and warrant the following: (i) you are at least eighteen (18) years of age, (ii) you have the legal ability and authority to enter into these Terms and Conditions with Mediex Health, (iii) the information you have provided to Mediex Health in your registration is accurate and complete, (iv) you will comply with any and all laws applicable to your use of the Websites and Platforms, (v) you will not interfere with a third party’s use of the Websites and Platforms, (vi) you will not interfere with or disrupt Mediex Health’s or its vendors’ security measures, (vii) if any information you provide to Mediex Health becomes inaccurate, incomplete or otherwise false or misleading, you will immediately notify Mediex Health, (viii) you are accessing the Websites and Platforms for yourself or a child under the age of eighteen (18) years of age for whom you are the legal guardian. You hereby certify that you are physically located in the State you have entered as your current location on the Services.
In using the Websites and Platforms, you agree not to use, or attempt to access or use, the Services to take any action that could harm us or any third party, interfere with the operation of the Websites and Platforms, in a manner that violates any laws. For example, and without limitation, you may not:
Send or otherwise transmit to or through the Websites and Platforms any unlawful, infringing, harmful, harassing, defamatory, threatening, hateful or otherwise objectionable material of any kind, any material that can cause harm or delay to the Websites and Platforms or computers of any kind, and any unsolicited advertising, solicitation or promotional materials;
Misrepresent your identity or association in any way;
Restrict or inhibit any person from using the Websites and
Platforms, disclose personal information obtained from the Websites and Platforms or collect information about users of the Websites and Platforms;
Reverse engineer, disassemble or decompile any section or technology on the Websites and Platforms, or attempt to do any of the foregoing; Gain unauthorized access to the Websites and Platforms, to other users’ accounts, names, personally identifiable information or other information, or to other computers or websites connected or linked to the Websites and Platforms;
Launch or use any automated system, including without limitation, “robots,” “spiders,” or “offline readers,” that access the Websites and Platforms in a manner that sends more request messages to our servers in a given period of time than a human can reasonably produce in the same period by using a conventional web browser;
Send or otherwise transmit to or through the Websites and Platforms chain letters, unsolicited messages, so-called “spamming” or “phishing” messages, or messages marketing or advertising goods and services; Post, transmit or otherwise make available any virus, worm, spyware or any other computer code, file or program that may or is intended to damage or hijack the operation of any hardware, software or telecommunications equipment;
Violate any applicable laws or regulations in any way;
Alter or modify any part of the content or services offered on or through the Websites and Platforms;
Allow any other person to use the Platforms with your registration or login information;
Breach or otherwise bypass Mediex Health’s security or authentication measures; and
Assist or grant any person(s) in engaging in any of the activities described above.
Mediex Health is the sole and exclusive owner of the Websites and Platforms, including any and all copyright, patent, trademark, trade secret and other ownership and intellectual property rights, in and to the Websites and Platforms and any related materials and documentation. No title or ownership of the Websites and Platforms or any portion thereof is transferred to you hereunder. Mediex Health reserves all rights not expressly granted hereunder. You agree not to change or delete any copyright or proprietary notice related to materials downloaded from the Websites and/or Platforms.
You may provide input, comments or suggestions regarding the Websites and Platforms or Mediex Health Services (“Feedback”). You acknowledge and agree that Mediex Health may use any Feedback without any obligation to you and you hereby grant Mediex Health a perpetual, irrevocable, royalty-free, transferable license not restricted to any geographical location to reproduce, display, perform, distribute, publish, modify, edit or otherwise use such Feedback as Mediex Health may deem appropriate, without restriction, for any and all commercial and/or non-commercial purposes, in its sole discretion.
You agree to indemnify, defend and hold us and our parents, subsidiaries, affiliates, licensors, suppliers, and their directors, officers, affiliates, subcontractors, employees, agents (each a Mediex Health Party) and assigns harmless from and against any claims, actions or demands, losses, liabilities, damages, costs, expenses and settlements (including without limitation reasonable attorney and accounting fees), resulting from or alleged to result from, directly or indirectly, your (a) violation of these Terms and Conditions; (b) access to or use of the Platform and Websites; and (c) provision of other disclosure to Mediex Health of any other information or data and the use of same by Mediex Health or other Mediex Health Party as contemplated hereunder.
IN NO EVENT SHALL Mediex Health BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, OR ANY DAMAGES WHATSOEVER RESULTING FROM ANY LOSS OF USE, LOSS OF PROFITS, LITIGATION, OR ANY OTHER PECUNIARY LOSS, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE WEBSITES OR PLATFORMS OR THE PROVISION OF OR FAILURE TO MAKE AVAILABLE ANY SUCH PRODUCTS, GOODS, OR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Mediex Health shall not be liable for any failure to perform its obligations hereunder where the failure results from any cause beyond Mediex Health’s reasonable control, including, without limitation, mechanical, electronic, or communications failure or degradation.
The terms of these Terms and Conditions that limit liability express an informed voluntary allocation of risk; such allocation represents a material part of these Terms and Conditions. You agree that the limitations of liabilities set out in these Terms and Conditions are fair and reasonable in the circumstances. Because some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, Mediex Health’s liability in such jurisdictions shall be limited to the maximum extent permitted by law.
The Websites and Platforms are provided on an “as is” and “as available” basis and without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, Mediex Health disclaims all representations, warranties, and conditions, express or implied, including, but not limited to, implied condition or warranties of merchantability and fitness for a particular purpose. Mediex Health does not warrant that the Websites and Platforms will be uninterrupted or error-free, that defects will be corrected or that the Websites and Platforms or the server that makes it available are free of viruses or other harmful components.
Mediex Health makes no guarantees, and disclaims any implied warranty or representation about its accuracy, relevance, timeliness, completeness, or appropriateness of any content posted on the Website and Platforms for a particular purpose. Mediex Health assumes no liability arising from or relating to the delay, failure, interruption, omission or corruption of any data or other information transmitted in connection with use of the Websites and/or Platforms.
Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you.
The Websites and Platforms are not intended for use by anyone under the age of 18. Mediex Health does not seek through the Websites or Platforms to gather personal information from or about persons under the age of 18 without the consent of a parent or guardian, unless state law permits. Mediex Health considers anyone below the age of 18 as a “minor” and delivers various services to minors. A patient account for minors must be created and managed by a parent, a legal guardian, or an authorized representative unless state law permits otherwise.
These Terms and Conditions are governed by the laws of the Commonwealth of Massachusetts. The parties irrevocably submit to the exclusive jurisdiction of the state and federal courts located in the Commonwealth of Massachusetts in respect of all matters and disputes arising hereunder, and waive any defense of lack of personal jurisdiction in that jurisdiction. These Terms and Conditions are not governed by the United Nations Convention on Contracts for the International Sale of Goods, the application of which is hereby expressly excluded. If any provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect.
In these Terms and Conditions, “personal information” means any information about an identifiable individual, such as your name, email address, mailing address, gender, date of birth, any personal or protected health information, or, any data about you that you elect to provide electronically through the Websites and Platforms and any other information that identifies who you are. Personal Information will be used by Mediex Health solely in accordance with these Terms and Conditions, and Mediex Health’s Privacy Policy.
No delay or omission by Mediex Health to exercise any right or power it has under these Terms and Conditions or to object to the failure of any covenant of you to be performed in a timely and complete manner, shall compromise any such right or power or be construed as a waiver of any ensuing breach or any other covenant. Any waivers by Mediex Health must be in writing and signed by an authorized representative of Mediex Health.
If you have any questions about the Terms and Conditions, or need to provide notice to, or communicate with, Mediex Health under the Terms and Conditions, please contact Mediex Health using the following contact details:
Mediex Health PLLC
237A State Road
Dartmouth, MA 02747
Phone: (978) 631-1071
Mediex Health may provide notices or communications to you on the Websites and/or Platforms and you agree that such notices shall constitute notice to you whether or not you actually access the notice.
Finally, thank you so much for visiting our website and using our services. We look forward to helping you.
The Mediex Health Team
SMS terms and conditions are a set of rules and guidelines that govern the use of SMS (Short Message Service) by businesses and organizations to communicate with their customers or subscribers via text messages. These terms and conditions outline the rules and responsibilities of both the business and the recipient of the text messages. They also ensure compliance with applicable laws and regulations, such as the Telephone Consumer Protection Act (TCPA) in the United States and the General Data Protection Regulation (GDPR) in the European Union. It’s important for businesses to have clear SMS terms and conditions in place to protect themselves from legal issues and to provide transparency and clarity to their customers. For any further inquiries, refer to Mediex Health SMS Terms & Conditions